Once in a while, my faith in customer service is restored in large SA businesses. This evening's flight back from Cape Town, the steward (Ronald) was great not only in his attitude and service, but just his general conduct. The flight was generally full of people flying back from a business trip (or onwards to a business trip); and he was really engaging and friendly; even to the point of joking whether we were being served Nando's (chicken) of Cheese Burgers (beef). I just wish other stewards were as good.
Maybe they were all partaking of that weed they were smuggling ;-) - http://news.bbc.co.uk/2/hi/uk_news/7840941.stm
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